FAQ's

Customer satisfaction is our number 1 priority.

If there is any questions that the FAQ cannot answer please contact us via Live Chat, 1-866-461-2787 or Email Us Here

We always guarantee the fitment of all our auto parts, tires & wheels.

Our catalog is maintained daily to ensure you get the right auto parts, tires, and wheels the first time!

• How Do I Know I Am Ordering the Right Auto Parts, Tires & Wheels?
  In order to make sure we have the most accurate fitment data the first step should be on the home page to select your year make model. On the product pages there is extra information about fitment. You can even also confirm the fitment on the product page. If you see the green arrow that part is made to fit your vehicle. With the Wheels & Tires for fitment purposes please confirm with our team.

  If you are still not sure about the correct fitment, please reach our to our experts for confirmation of fitment. We are easily reached by Live Chat, 1-866-461-2787 or Email Us Here

• What if I order the Wrong Auto Parts, Tires & Wheels?

  We try to make our auto parts catalog as easy to navigate as possible. We work very hard to ensure our data is accurate and porducts represent exactly what you will be getting. Any installed parts cannot be returned under our normal policy. Please confirm parts prior installation. Sometimes on newer fitments, there can be some issues with parts shipped vs the parts required for your vehicle. If the auto parts, tires and wheels don't fit your vehicle due to a catalog error we will cover the return shipping and the replacement shipping for the proper part. Make sure to confirm all the fitment notes and options on your vehicle to ensure the proper parts gets shipped properly on the order. If not our team will be glad to help you confirm your auto part, tire and wheel fitment

  If you are not sure about the correct fitment, please reach our to our experts for confirmation of fitment. We are easily reached by Live Chat, 1-866-461-2787 or Email Us Here

• What If the Auto Parts, Tires & Wheels I Ordered Don't Fit?
  If you order any auto parts, tires and wheels don't fit properly due to a defect or catalog error we will cover the return shipping and the shipping of the new part. That being said sometimes auto parts have many applications. It is important to make sure the right part is ordered for your vehicle. We stand behind all the auto parts, tires and wheels we sell. If it is a product issue, we got your back!

  If you have any fitment issues please contact us immediately in order for us to resolve quickly. We are easily reached by Live Chat, 1-866-461-2787 or Email Us Here

• Can I Return My Auto Parts, Tires and Wheels?
  We offer an easy way to return your Auto Parts, Tires & Wheels. Wheels & Tires cannot be mounted. All new auto parts still in their packaging can be returned for 365 days. Simply login to your account, locate the order and request a return. If it is a fitment issue we will cover the return. If the part is simply not needed anymore then the return shipping will be the responsibility of the buyer.

  For any questions regarding returns please review our return policy

  Here

  Or contact us to see if this your order would be eligible for return. We are easily reached by Live Chat, 1-866-461-2787 or Email Us Here

• What if I Ordered Auto Parts, Tires & Wheels and I don't Need it Anymore?
  All of our orders can be cancelled prior to shipping. Special orders cannot be cancelled once we have confirmed the lead times with our clients. All tire and wheel pacakages cannot be cancelled once mounted & balanced. We do ship out pretty quickly. In order to cancel your order please contact us immediately to cancel. The easiest way is to reply to your order confirmation.

  If you need to cancel your order please contact us immediately in order for us to resolve quickly. We are easily reached by Live Chat, 1-866-461-2787 or Email Us Here

• What is the Warranty on Your Auto Parts, Tires and Wheels?
  All of our Auto Parts, Tires & Wheels are warrantied through the manufacturer's warranty. Many manufacturers list their warranties on their sites. While we try to always display it, sometimes if not we have that information available quickly internally.

  If you have any questions about a specific product warranty feel free to reach out to us VIA Live Chat, 1-866-461-2787 or Email Us Here

• How Fast Can I Get Auto My Parts, Tires & Wheels?
  We have multiple warehouses across Canada. Depending on your location the availability badge on the product will indicate how fast it ships out. All our In Stock Items will Ship the Same Day. Our delivery to Ontario and Quebec is 1-2 Days on average. For Alberta and British Columbia we are about 5 days for delivery.

  If you want a more precise delivery time, We are easily reached by Live Chat, 1-866-461-2787 or Email Us Here

• Can I Pickup My Auto Parts, Tires and Wheels?
  Absolutely! You can pickup your Auto Parts, Tires and Wheels at our Ottawa Location. In order to do that please select pickup in store option at the checkout. Our team will reach out to you when your parts are ready for pickup. Normally a day turn around on all available products.
  

  If you want a more precise pickup time, We are easily reached by Live Chat, 1-866-461-2787 or Email Us Here

• Are the Auto Parts Tires & Wheels in CAD Canadian Dollar?
  Since we do sell to both the United States of America and Canada we have two currency options. It will be defaulted by your location. Make sure to take a look at the currency tab on the top right of the web page. Our checkout page will show the currency selected.