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Need to order more parts?

If you need to import a large number of parts for an order, you can use this template file and uploads it to our server. You have to enter one item per row and be sure to keep the .CSV file extension when saving your work.

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Return Policies

RETURN POLICY

  • To request a Return Merchandise Authorization (RMA), please send a detailed email to sales@capitalautoparts.ca
  • Returns can be made within 30 days on purchase.

 

RETURN REQUIREMENTS

  • We do not accept items that are used or damaged.
  • It must be in its original packaging, with all paperwork, instructions, and parts present.
  • Special-Order Items are NON-RETURNABLE

Please note refund for returns will not be made until the product has been returned and inspected.

 

 

NON-RETURNABLE PRODUCTS

Some products are non-returnable

  • Any installed, or used product
  • Special Order Items
  • Oversize Products
  • LTL Truckload Orders
  • Gift Cards

 

RESTOCKING FEE

Any items returned NEW or OLD may incur a restocking fee

 

 

SHIPPING DAMAGES

Always try to inspect the package(s) upon arrival. Any damaged incurred due to shipping if not reported will not be subject to refunds

 

 

WARRANTY

Please contact us at sales@capitalautoparts.ca, for any warranty claims.

Email must be detailed, including pictures, original purchase receipt, and warranty information.